State Farm® Insurance Agent Jim Tatro

"I recently worked with Jenna, she helped my husband and I with our life insurance policy and I can't recommend her enough. Jenna went above and beyond to ensure that my needs were met and that I fully understood the policies available to me. She personally came out to meet me to sign and complete my paperwork, which I greatly appreciated. Her knowledge, honesty, and expertise were evident throughout the entire process, and I felt confident that I was making the best decisions for myself and my family. Overall, Jenna provided excellent service and I wouldn't hesitate to work with her again in the future"

"State Farm ,and especially !!Jenna Kelly have treated me like family. Jenna has helped me over the years with so many different insurance issues and has never let me down. Recently I started driving lyft and Uber.She went out of her way to navigate me through all the proper insurances need .Above and beyond .Thank you Jenna ,and State Farm for being more then an insurance company."

"I DO NOT RECOMMEND USING JIM TATRO!!! Worst customer service ever by the owner himself JIM TATRO. He told me to get the hell out of his office after I asked to transfer my policies to another office due to bad customer service three times in the last couple months. I pay 6 months in advance for all policies and have commercial, residential and multiple vehicles and offroad toys fully covered for almost 10 years with JIM. JIM TATRO is a rude person and treated me with no respect at all. I have a very good size policy that I guarantee other offices would appreciate. I DO NOT RECOMMEND USING JIM TATRO!!!"

"A bit ago, I had left a mediocre review for Jim and his team. I have since deleted that review. I was a client of Jim's for many years, and through out that time, they really were awesome. I had an issue or two with the way a few things were handled, and I finally went to an agent much closer to where I live. All in all, the issues were very minor, and I know that Jim and his team did their best to help me. I do recommend Jim and his team if you're looking for a State Farm agent."

"Stacey and Jim were very helpful explaining my policies, including my new homeowner's policy and flood insurance. I really appreciated how patient and knowledgeable they were during my visit. I have been with them for the past 7+ years and I'm so glad that they handle all my auto & home needs! Highly recommend!"

"People who have an issue with insurance companies just have the wrong agent. At Jim Tatro State Farm Insurance I am treated like their most important customer, but my financial portfolio would tell you otherwise! Jim and his staff, Jenna and Stacey, treat everyone who walks through the door like they are the most important customer. They are compassionate, knowledgeable, and professional. I would recommend them to everyone!"

"Jim Tatro’s office is wonderful! I absolutely recommend Stacey Pastorius. Stacey is the most helpful insurance agent I have ever dealt with. She is professional and a pleasure to deal with. She had been awesome at finding the best coverage for me. She is always looking out for the customers. I highly recommend Stacey and Jim Tatros office to anyone looking for expert insurance advice and coverage!"

"We moved to Reno over 14 years ago and Jim and his team have been my go to since then. We are currently going through a claim on our travel trailer and Stacey has been all over it! Always greeted with a smile when you walk in and personable when you call. Would HIGHLY recommend Jim and his team to anyone wanting to be treated like a good neighbor!"

"I have had my car/rental/life insurance policies here for a loooong time. The folks in that office have always been kind and helpful. I know that I can stop by or pick up the phone and my questions will be answered, and whatever I need will be sent to me in the least amount of time possible. Today I spoke with Stacey and she answered my question and went an extra step for me. And all with a smile. A+"

"Stacey and Jim are amazing. Stacey set up our account and was so kind. She provided tons of information and if she didn’t know, she found out right away. We saved hundreds, when we switched. They are amazing and I highly recommend them because of what they offer and their customer service."